After the pilot and crew announced that they "need to rest," a family of three said they were "abandoned" in Turkey byTUI.
Passengers were already delayed four hours before the flight from Izmir Adnan Menderes Airport toManchester Airporton Wednesday morning.
After the pilot's announcement of the shock, they rushed off the plane, which was originally scheduled to take off around 1 am.
One of the passengers who didn't want to be namedManchester Evening Newswhen the pilot asked everyone to get off the plane, the pilot was "joking." I said I thought. Rest'".
He said:" The flight was originally scheduled to depart at 12:50 am, but was not ready for takeoff until around 5 am. When I finally got on the plane, I was told to sit down as soon as possible because I had a 15 minute time frame.
"Then the pilot went to Tan Noi and was tired with him. The crew said they needed to rest. They explained that we needed to leave the plane, and we were transferred to the hotel and TUI would contact us.
"No one could believe it. Everyone thought it was a joke because it was already four hours late.
" People shouted and panicked. The children cried and everyone was stressed. It was absolutely crazy. ”
40 years old traveling with his wife 33 and 4 year old son The boy said TUI took all passengers to the hotel but asked him to give him tax-free goods until he returned home. ..
A man from Halifax, West Yorkshire, suffered from epilepsy and was trying to stay calm, but received little information about his rescheduled return flight on Wednesday night. Insisted.
He states: "I'm stuck in the heat of 40 degrees without knowing what's going on.
Image:
NurPhoto via Getty Images)I had £ 150 from TUI Just an email offering a holiday voucher.
"My wife lost two days of work and my kid went to school to meet his new teacher. A hotel in the middle of the highway.
"I try not to feel too stressed because epilepsy can cause major attacks, but the worst thing is not knowing what's going on. If you know the plan, you can travel or what.
Passengers said the flight cancellation was the latest in a series of setbacks as it was originally planned to go to Egypt instead of Turkey. rice field.
He states: He flew to Egypt on June 22nd and canceled his vacation two days ago because the flight did not exist.
"Instead, I rebooked for 14 nights in Turkey on June 21st and was late. By two and a half hours leaving Manchester.
Image:
NurPhoto via Getty Images)"I'll never use TUI again." I've spent a lot of money with them in the past. It was an absolute mess, I didn't know this in all of my life.
TUI said it sent all passengers affected by the delay a well-meaning gesture for information on inconvenience and how to claim compensation.
A spokeswoman said: Customers planning to travel by TOM269 from Izmir to Manchester on Tuesday, July 5th have been postponed until the next day.
"This is because the outbound flight was delayed first and the crew had no time to return.
" We keep our customers up to date and stay overnight. We provided meals and light meals. If necessary.
"The last-minute delay is very disappointing and we want to reassure our customers that they will never get stuck abroad."
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