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Train delays leave passengers trapped in stations after staff trapped overnight

Dozens of passengers were trapped in the station overnight after thetrainarrived late.

Staff at Oxenholme and the Lakes station near Kendal, Cumbria had already locked up and gone home at 11:45 pm on Tuesday, August 16, when the train arrived about 100 minutes late. I was.

An estimated 30 passengers got off his Avanti West Coast service between Glasgow and Euston and found themselves stranded.

One reportedly climbed her eight-foot security fence to escape.

The train driver is said to have told others that he would take them to Penrith, twenty miles away. You will need a taxi there.

However, the police arrived later and found a maintenance worker on a nearby track with a station key.

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Train arrived at Oxenholme Station over 100 minutes late (

Image:

Google)

Rhiannon Neal, a 26-year-old passenger from Kendal, went to see a recording of BBC's Question of Sports in Manchester. There was a time, and he said: There were "so many curses and angry cries."

She was scheduled to take a direct train from Manchester to Oxenholme, but it was cancelled, so she had to change at Preston.

"Three times she was put on a train where Preston had a large group of passengers trying to go to Glasgow, going nowhere and having to get off again," she said. rice field.

"There was no announcement on the train, but there was an announcement on the station platform."

She said she eventually left before being stranded in Lancaster. rice field.

Rhiannon continued: There was no staff. They all went home and locked both gates.

"One man was able to get through the gate, but some of the passengers were quite old and had two children.

"The police were called and In the meantime the train driver got off the train and said the only solution was to get back on the train, she would drop us off again in Penrith, and everyone would take a taxi home.

"We all declined. We were all exhausted and it was past midnight by then, so there was so much swearing and angry shouting.

" It wasn't her fault, she was just trying to fix the problem.

"Fortunately the police found a maintenance worker on the track with the keys and freed us all." They did."

Rhiannon said he was charging £15 for a return ticket.

Tim Fallon, her MP in Westmoreland and Lonsdale, called for an investigation into the failure of operator Avanti West Coast, saying the incident was an "unacceptable farce". .

"We have seen mass cancellations of Avanti services, failures in reservation systems, and now locked stations.

"Avanti clearly suffered a systemic failure. and we can't leave it alone," he added.

An Avanti West Coast spokesperson apologized and added:

"Thanks to the on-site network rail team for their prompt response to get our passengers safely out of the station."

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