A woman in her sixties claims she was forced to wait for five-and-a-half hours in the A&E waiting room at Hull Royal Infirmary after being hit by a car and thrown into the air.

She had sustained a head injury and was allegedly advised by nurses not to leave, as she may have had a "bleed on the brain."

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When she finally got to see a doctor at around 3am she claimed the cut on her head was simply glued and she was sent home.

She said: "To be quite honest, I don't even want to go back in that hospital. I just usually get on with it, I'm not a person to go to doctors or hospital.

"I had full trust in the hospital that I would go and be looked at, but obviously not."

The woman, who lives near Bridlington, suffered a gash to the head after being struck by the car as she walked home on Friday, September 17.

Around the time the accident happened, an ambulance was down the street dealing with another person who appeared to be drunk. Paramedics noticed she was injured and took her to Hull Royal Infirmary, where she arrived at A&E around 10pm.

At around midnight, the woman claimed blood began to run down her neck again from the wound as she sat in the waiting area, so, she approached the nurses' desk where a nurse put a bandage around her head and sat her back down in the waiting room.

Hull Royal Infirmary at night
Hull Royal Infirmary at night

She recalled feeling "exhausted" after waiting for four-and-a-half hours.

The woman said: "Just after 2.30am, I stood up because I thought I can't cope anymore, I'm just going home. I hadn't seen anybody at that point except the woman who had put a pad and a bandage on my head."

She claimed a nurse told her she shouldn't go home as she needed treatment, but she said her body was feeling "exhausted" after a long wait for treatment.

She claimed to have been asked if she had had her blood pressure taken and other observations, but she said she had nothing done.

She claimed it was around 3am when staff took her blood pressure, which they found was high, and she was then called in by the doctor, who she said asked her to complete basic tests.

She claims she was given the option between having her head stapled or glued.

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"So, the nurse glued it, gave me a leaflet and told me if you get headaches or you're sick you might need a brain scan, and that was it," she said.

"I feel that I wouldn't want to go to that hospital now if I needed to go.

"All I want is someone to say to me you're alright, everything's fine, I don't want anything major."

She claims to have since called for a doctor after suffering back pain and bruising to her body, but was given an appointment with a nurse practitioner.

A spokeswoman for Hull University Teaching Hospitals NHS Trust said: “We cannot comment on individual cases and would encourage any patient unhappy with their treatment to contact our Patient Advice and Liaison Service (PALS).

“However, patients are prioritised and seen based on their clinical need.

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“All patients are advised of the potential risks of leaving the department before they are seen and assessed by the appropriate clinicians.

“Anyone presenting with a head injury is assessed and treated by qualified emergency doctors using the correct NICE guidance and criteria.”

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