A community has rallied around a family who have lost everything in a house fire that killed their grandmother.

Alma Parsons, 75, and one of the family dogs died when the blaze broke out at the house on Aberporth Road, Gabalfa.

She has been living with her daughter Lisa Scourfield, son-in-law Marc and their three children since the death of her husband two years ago.

The rest of the family were at a carol concert when the fire started in the kitchen of the house on Wednesday afternoon.

Initial reports have indicated that there might have been an electrical fault with the oven.

The fire completely gutted the house and the family have lost everything, including all the presents they had got for Christmas.

After hearing the tragic news, friends and family have inundated the family with offers of help, and a justgiving page set up by a friend has raised more than £2,000 to help them "rebuild" their lives.

Family friend Julie Barry, who is speaking on behalf of the family, said: "They wanted to say they are so thankful for all the help and wonderful messages they have received at such a tragic time.

"They have been left with absolutely nothing apart from what they had with them at the carol concert. The community has been absolutely wonderful, but it is absolutely heartbreaking.

"Someone left them a lasagne round, which was such a nice gesture but they realised they didn't have anything to heat it up with and no knives and forks to eat it with."

Lisa, Marc and their children stayed with family on the night of the fire and are currently staying in Alma's old house after friends went round and tidied it up for them to be able to stay in it.

The fundraising page will go a little way to helping them.

It says: "I am raising money for a loving family who yesterday were tragically affected by a house fire, I am hoping that any amount raised can help them in some small way to rebuild their lives.

"All donations will go directly to the family."

The house was completely gutted in the fire
The house was completely gutted in the fire

The emergency services were called to the fire at the house just before 3pm on Wednesday.

South Wales Police  confirmed the woman and one dog died at the scene. Another dog was rescued and taken to a local vet.

The cause of the fire is not yet known but it is under investigation. Nobody else was at the property at the time of the incident.

A spokeswoman for South Wales Police said: "The cause of the fire remains under investigation, however, it is not believed to be suspicious".

The fundraising page set up by a friend can be found here .