United Kingdom

Test and Trace worker knocked on model's door to check she was isolating then sends her flirty text

A Test and Trace worker who knocked on a model's door to make sure she was isolating at home later sent her a flirty text asking if he could keep her number. 

Charlotte Roffey, 27, was left scared in her own home after the government employee accessed her details to ask if she was single.  

Roffey had been on holiday in Andratx, Majorca, and was home alone while self-isolating when the contact tracer visited her house in Winchester, Hampshire, reports The Sun. 

Just minutes after speaking to Roffey at her home, the man texted with a waving hand emoji and said: 'Do I have the permission to save your number at all? 

'Please ignore this if you don't want that or have a husband or whatever lol. 

'Apologies I asked.' 

Charlotte Roffey, 27, was left scared in her own home after the government employee accessed her details to ask if she was single

Just minutes after speaking to Roffey at her home, the man texted with a waving hand emoji and said: 'Do I have the permission to save your number at all? 'Please ignore this if you don't want that or have a husband or whatever lol. 'Apologies I asked.'

After receiving the texts, Roffey sent a screenshot to her partner William Machin, 29, who was playing rugby at the time. 

'He was very angry. He was away and wanted to confront the man but I encouraged him not to,' Roffey told The Sun. 

Speaking about the NHS test and trace employee, she said: 'He's left me worried in my own home over who is going to knock on my door next.

'I think it's appalling that he used his power in a completely inappropriate way and it made me concerned for any other woman in the same position.

'I was alone and felt uncom­fortable that he had access to all my details.'

After receiving the texts, Roffey (right) sent a screenshot to her partner William Machin, 29, (left) who was playing rugby at the time

Roffey, who did not respond to the man's message, revealed that he has since added her on social media and sent a friend request on Facebook.   

The Department of Health and Social Care has now launched a probe after their employee used Roffey's private details. 

Roffey added: 'It was drilled into me that I must stay at home, and the consequences if I didn't were a fine of up to £10,000. 

'To then have someone arrive on my doorstep with such disrespect for the rules - illegally using my phone number - is ridiculous.

'I can understand why the Government is finding it so tough to enforce the rules and make people take things seriously.'

Roffey had completed her passenger locator form before landing at Heathrow following a holiday with friends to Andratx, Majorca for three nights earlier this month. 

Roffey, who did not respond to the man's message, revealed that he has since added her on social media and sent a friend request on Facebook

She had filled out her personal details on the form, including her name, age, mobile number and home address so that an NHS contact tracer could visit her home to check she was self-isolating for ten days. 

But on Saturday, two days after returning to the UK, she was visited by the man who later sent her a flirty text.    

Roffey said: 'He came to my door and we spoke for a while.

'He told me he had already marked me as 'at home' on the system they use, but he had no uniform or badges that I was aware of.

'He was friendly. It didn't feel professional at all, considering I had been anxious about someone coming to visit my home.'

She revealed that the contact tracer had told her 'tricks' on how to avoid being caught if she needed to leave her home during the 10-day isolation period.   

Roffey has spoken out about the incident so that people can be aware of how their information could be exploited. 

She said: 'People definitely need to be aware that this is happening.

'I'm sure this isn't the first time but it's completely unacceptable and unprofessional.

'It also plays down the system that the Government has put in place.

'It's important to share my story as it highlights people that are willing to use their power to advantage.

'I am also worried for young women or vulnerable people that may be naive.'

A spokesperson for the De­partment of Health and Social Care told the newspaper: 'We take complaints about NHS Test and Trace contact tracers extremely seriously and they will all be investigated and appropriate action taken.

'The Government expects all of our operatives to behave in a professional manner at all times and if people are not happy with the service — either the phone checks or in-person visits — you can complain to NHS Test and Trace online or telephone 119.'

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