This is the moment violent turbulence aboard a flight from Kosovo to Switzerland sends a stewardess and her drinks trolley crashing into the ceiling.
Video footage from the ALK Airlines flight from Pristina to Basel on Sunday shows scalding drinks smashing into the roof and spilling over passengers, as the stewardess collides with the interior.
A woman can be seen holding her hands together in prayer as searing water from the drinks trolley pours down from her arms.
Passengers shrieked in horror as the plane was buffeted in the heavy winds, while the pilot tried to offer reassurance over the intercom.
The air stewardess can be seen being thrown through the air (left) along with sachets of milk, sugar and scalding water from her drinks trolley, as a man appears to lift up in his seat in the footage (right)
Passengers are seen bracing against the seats in front as scalding drinks pour down their arms (left) and a woman prays in terror (right)
Seats were torn from the floor, seat belts broke and passengers bled as the aircraft moved vigorously in the air.
The footage was filmed by Mirjeta Basha who said the turbulence began around half-an-hour after takeoff and was sustained for at least five minutes.
She told Minuten: 'People started screaming and crying. A flight attendant slammed her trolley on the ceiling. Cups flew around, some were scalded by hot water.'
Her own husband was rushed to Basel Hospital with burns after they landed at Basel Europort, along with nine other injured passengers.
Another man reportedly bled from his head after bashing into the roof of the plane.
Mrs Basha told Minuten the cabin crew were highly professional throughout the traumatic experience: 'They told us that we need not be afraid and everything will pass again.'
Emergency crews were on hand at the airport in Basel as ten people were injured during the flight and a man is seen wearing a neck brace (right)
Although turbulence is terrifying, and the most common cause of injury on aircraft, it is not considered a major safety risk.
Planes are designed to withstand wind pressures they would never see naturally and the chances of wings being damaged in turbulence are extremely minimal.
This is why pilots and their crews are often unfazed by the experience.