United Kingdom

Sydney restaurant barraged with fake reviews by disgruntled food delivery driver

A family-run Italian restaurant has been bombarded with more than 70 fake online reviews by a disgruntled food delivery driver after a dispute with the owners over an order number. 

A Menulog courier swung by Rimini Gregorio, in Sydney's Northern Beaches, to collect meals on Friday night when the owner's wife, Anna Rimini, asked to see the order details. 

Mrs Rimini said the man did not respond, instead showing her his mobile phone.  

But when she could not see what was on the screen because she did not have her reading glasses, the courier stormed out of the North Narrabeen store, Mrs Rimini said.  

Italian eatery Rimini Gregorio (pictured), in Sydney's Northern Beaches, suffered an onslaught of negative Google reviews over the weekend after a disgruntled courier stormed out of the restaurant

Mr Rimini said the delivery driver phoned the restaurant later that evening and threatened to destroy their store's reputation. 

'He told me on the phone that he was going to ruin our shop,' Mr Rimini told the Daily Telegraph.

'At the end of the night there was the first review.'

'Worst food ever tasted… and non-speaking English (sic) staff', one first-time reviewer under the alias 'Harshwirq Harshwirq' wrote.

Another new-poster claimed Mr Rimini had links to bikie gangs, and a third review said the store was 'totally unhygienic'.

A fourth false claim alleged a staff member had been seen 'squeezing fingers in nose'.

Gregorio Rimini (pictured) said the courier called his store and threatened to ruin its reputation shortly after storming out 

A first-time poster by the name 'Harshwirq Harshwirq' claimed the food was tasteless

Menulog said it asked the driver to remove the reviews and his network access 'been suspended while the incident is further investigated'.

NSW Police received a report about the courier from the Riminis but no formal action will be taken.  

Businesses targeted by fake reviewers can ask Google to remove them under the tech company's policy violations.

The restaurants original rating has since been restored and the fake reviews deleted.  

Daily Mail Australia has contacted Menulog for further comment. 

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