United Kingdom

Hair salon ordered to pay £200,000 for giving an Indian model the wrong haircut

A hair salon in India has been ordered to pay almost £200,000 to an Indian model after they gave her the wrong haircut.

The model visited the salon, which is part of an established hotel chain in the capital of Delhi, back in 2018, giving specific instructions on how she wanted her hair cut.

Despite her instructions, the salon cut off too much hair with court documents saying they left 'only 4-inch from the top touching her shoulder,' BBC News reports.

A hair salon in Delhi, India, has been ordered to pay almost £200,000 to an Indian model after they gave her the wrong haircut (stock image)

Local media reports that the woman had been a regular at the salon, but her usual hairdresser had not been working on the day and so had another employee take her on.  

The model took the salon to the National Consumer Disputes Redressal Commission (NCDRC) which awarded her 20million rupees - the equivalent of £197,000 - in damages.

In its ruling, the NCDRC said that the botched haircut had shattered the woman's dream of becoming a top model.

It noted: 'She underwent severe mental breakdown and trauma due to negligence... in cutting her hair and could not concentrate on her job and finally she lost her job.' 

Despite her instructions, the salon cut off too much hair with court documents saying they left 'only 4-inch from the top touching her shoulder' (stock image)

The Commission also said that the woman had lost her self-confidence as a result of the haircut. 

After complaining to the salon about the haircut they had provided, she was offered a free treatment - but this only resulted in damage to the woman's remaining hair. 

The salon can appeal against the Commission's ruling but has not yet made a statement. 

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