Passengers were pictured 'packed like sardines' on a train travelling from Wales to Manchester this week.
Paul James, 39, was travelling on the 11.06am train from Neath to Manchester Piccadilly on Friday (July 30) when he said the entire carriage became crowded with passengers.
The passenger told WalesOnline that all four carriages of the train were “rammed full” yet passengers were still being allowed to board at each stop.
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"I got on in Neath and it was packed. I couldn't sit, I was standing," Mr James recalled.
"[A staff member for Transport for Wales (TfW)] in Pyle was still telling people to move down the carriages to ram more on, and nobody could get on any more.
“I had to open all the windows in my carriage because they were closed. Everyone was happy then because obviously it was hot on there.”
Mr James said the train was "still rammed" when he disembarked at Cardiff.
"People have abided by all the rules [elsewhere], and then they go to a train for work and they have to be faced with that,” he added.
“It's not just because of Covid. Some people don't like being so close to others - they feel anxious, myself included."
Transport for Wales (TfW) said it was becoming “increasingly difficult” to maintain social distancing measures on board as more people chose to use public transport.
TfW urged customers to visit their website to check which trains were busy in advance and to use alternative services where possible.
A spokesperson for Transport for Wales said: “We’re seeing increasing demand for our services across the network, as society gradually unlocks from the coronavirus pandemic.
“All available carriages are in use and while social distancing remains important, it’s now increasingly difficult on some services, as more people choose to travel.
“Customers are encouraged to use our Capacity Checker tool to see which services are likely to be busy and use alternative services where possible.”
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