Frustrated residents believe that last night's flooding in Leigh could have been easily prevented if the council had acted on complaints dating back 'years'.
Water flowed into Stirling Close, on the Higher Folds estate, after the nearby Pen Leach Brook burst its banks yesterday afternoon (Wednesday January 20).
Although it stopped at most people's front fences, some people were not so lucky.
One of those people was Kerry Cunningham, along with her 84-year-old mother, who had to be carried out of the house by firefighters.
Speaking to Manchester Evening News outside her home this morning, Kerry said: "Everyone was phoning the council to get something done and we did get sandbags but by that time, we were already ankle-deep.
"There's a brook at the end of the road and it was a combination of that being full along with the drainage issues down this end. We've been reporting the drainage issues for years and years and usually the water stops at the fence but yesterday it was haywire.
"Us and next door were the only houses to actually have water in our house so we just have the fun task of getting it all out now.
"All the flooring has to come up but luckily we could see it coming so we managed to get a lot of things upstairs."
Although she has complained to Wigan Council about the drainage in the past, Kerry said the flooding was the worst it has ever been.
She added: "It's a nightmare. My mum's lived in this house for 40 years and it's the first time it's ever happened to this extent.
"Next door got evacuated but I stayed here because I've got three awkward cats and I just wanted to be around just in case."
Neighbour Jo Redmond echoed Kerry's sentiments.
"We've had flooding on the estate before but never this bad," she said.
"It just went up to the pavement in front of our house so we've been pretty lucky.
"The fire service came but we never got a pump from the council like they said they did. They only turned up at 8pm."
In a statement issued to the Manchester Evening News last night, Wigan Council claimed that they provided sandbags within an hour of the flooding being reported to them - around 3pm.
A spokesman said: "We were made aware of the potential risk of flooding at Stirling Close at 3pm today.
"We delivered sandbags to the location within an hour.
"Residents concerned about flooding in their area are advised to call us on our dedicated helpline: 01942 489 018."
In a video on Facebook, Leigh MP James Grundy said that he would be meeting with the council, along with other 'official bodies' to discuss the flooding in Higher Folds.
He said: "The good news is that the work by the fire brigade and others has paid off and the flood water seems to have drained away.
"Obviously there's still some work to do to ensure the clean up happens and to prevent the flooding from happening again.
"I'll be meeting with a number of official bodies including Wigan Council, Electricity North West and the Environment Agency to raise issues from my constituents."
Manchester Evening News put the concerns of Higher Folds residents to Wigan Council but, at the time of writing, the council has not issued a direct response.
However in a press release, issued by the council, leader David Molyneux said that council officers have gone 'above and beyond' in dealing with flooding in the borough.
"It has been an extremely busy few days for our officers who once again have gone above and beyond to provide this level of support," Coun Molyneux said.
"This has all been done against a backdrop of our organisation – like the rest of the public sector – continuing to prioritise frontline services during the pandemic."
Councillor Kevin Anderson, cabinet member for civil contingencies, added: "Our officers ensure they are as prepared as they can be for emergency scenarios and we are extremely appreciative of how they can react to a fast-moving situation.
"Support has come in many different forms with teams from different departments of the council – along with our emergency service colleagues - providing a 24-hour service to help keep residents safe."