A Hull man who worked in a factory rolling pigs in blankets was left living in a homeless hostel and relying on food banks after being told he would receive no money from Universal Credit at Christmas.
Steve Collinson, 29, said he started receiving Universal Credit in March but has since been doing agency work to keep himself afloat.
In the past few months he has worked at the McCain factory and the Karro Foods factory near Saint Andrew's Quay, rolling up pigs in blankets.
But his last spell of employment was in late October and the wages that he was paid in subsequent weeks meant he was deemed ineligible for a Universal Credit payment in December, which he had expected to come in on Christmas Eve.
Mr Collinson said: "That means the next time I'll get paid anything is January and right now I've not got a penny to scratch with."
A spokesman from the DWP said that because Mr Collinson had received just under £430 in the last assessment period and was still paying off his advance that he had received before his first payment in March, he was not entitled to any pay-out in December.
But Mr Collinson said he had only received £37 in Universal Credit on top of his wages in November as well and had struggled to pay rent in the £80 per week private property he was living in, so had to move into a homeless hostel in Beverley Road.
He said: "I'm getting up and going to work and trying my hardest and it feels like I'm getting nothing whereas if I just sat on my a*** I'd be alright.
"I've been working my a*** off all year, then when I need the help it's not there.
"I just think it's an absolute joke."
Mr Collinson found out that he would not be receiving his money six days before the payment was due and said he has now found himself living off food parcels.
"I've got no option," he said. "I picked up a food parcel last week and I'm now living in a hostel."
And he said he has felt "fobbed off" by staff when ringing up to ask about his Universal Credit.
Watch: Universal Credit and benefit payment changes
"They're so blunt and horrible, they just say, 'That's how it is,'" he said.
"It's because they're not the ones that have to go through this before Christmas."
Department for Work and Pensions statement
A spokesman from the Department for Work and Pensions said: "Universal Credit, like every other means tested benefit, takes all income into account when calculating entitlement.
"Mr Collinson is currently repaying an advance he received and, along with income of almost £430 in the last assessment period, this means he is not entitled to a UC payment this month."
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