Great Britain

TSB website and app down with thousands of customers locked out of accounts

The Sun


TSB'S website and app have gone down leaving thousands of customers locked out of their accounts.

Complaints tracker Downdetector first saw a spike in the number of people reporting issues with the bank at around midday today.

By 3pm today, more than one thousand customers had complained with the site.

The problems are affecting customers all across the UK, including Dundee, Glasgow, Nottingham and London.

Angry customers have taken to Twitter to share their frustration at being locked out of their accounts.

The bank's social media team have been replying to customers. One message read: "We’re aware customers are currently experiencing problems across our mobile app and Internet Banking.

"We're working to solve this as soon as possible and apologise for any inconvenience caused."

What to do if you can't access your money

If you can't access your money and you need to urgently, here's what to do:

More to follow...

For the latest news on this story keep checking back at Sun Online. is your go to destination for the best celebrity news, football news, real-life stories, jaw-dropping pictures and must-see video.

Download our fantastic, new and improved free App for the best ever Sun Online experience. For iPhone click here, for Android click here. 

Football news:

Cavani has returned to training and is likely to play against Crystal Palace
Fabio Capello, Juventus played Rugby against the Port. Only Ronaldo and Chiesa can make a difference in this squad
Neymar: I posted how I was recovering from my injury, and I didn't get any messages saying, Wow, what a professional. No
Ole Gunnar Solscher: The work of the judges is very difficult and without additional pressure. We have to make their decisions
Joan Laporta: I'm sure Messi won't stay at Barca if I don't win the election. He gives the club 30% of revenue
Trent had idolized Gerrard since he was a kid, and he was in a fairy tale: he got Steven's care and the captain's armband. The story of a great relationship
Hazard's recovery from the injury is delayed. He probably won't play against Atletico on March 7