The response to flooding in Timperley has been criticised after it took over 24 hours for some affected homes and businesses to get help.

Residents called contractors Amey PLC, hired by Trafford council to manage its infrastructure, for support as early as 12pm yesterday (Wednesday January 20) but said help had not arrived for them by the evening.

Residents and businesses promised pumps last night and this morning have finally had them delivered on Thursday afternoon.

This afternoon (Thursday January 21) Coun Julian Newgrosh, Timperley ward’s Liberal Democrat councillor, said: “It’s taken Amey over 24 hours to respond to flooded houses in Timperley. My team were told that Amey couldn’t even supply sandbags.”

Those living in Village ward, particularly along Fairbourne Drive and the top of Heyes Lane, as well as Esher Drive and Maple Road West, were affected.

Liberal Democrat Greater Manchester Mayoral candidate, Simon Lepori, also made a statement on his website.

He said: “In Trafford, with its extensive network of brooks and streams, it appears that flood defences haven’t been activated, with Timperley Basin remaining closed, and the service provider Amey failing to get pumps to homes that have been flooded.

“How we deal with climate change and its long term affects on our city region need to brought together, in order to try and make sure that if an event like Storm Christoph happens again, no one is left behind and underwater.”

But not everyone was critical.

Coun Nathan Evans, Conservative councillor for Timperley ward, said: “It could have been considerably worse. The council officer team has been phenomenal. We did a ring round this afternoon and have been able to source pumps, which is brilliant. It’s just been such a long standing issue.

“We’ve been battling in Timperley for at least the last five years with similar problems.

“Obviously it’s been tough of course, there’s obviously more work to be done. But I can’t fault the officers, they’ve done a sterling job, we just need to keep putting pressure on the utility companies to get this sorted, it needs serious investment.”

Local councillors and officers were out supporting residents last night and this morning as the waters rose.

Campaigner Shaun Ennis tweeted last night: “Spent the day helping Timperley residents who’ve been affected by flooding. Absolutely gutted for everyone who is spending tonight trying to protect their homes from water damage. We’ll be back out tomorrow to offer whatever help we can.”

A flood warning was issued for the Timperley Brook area of Altrincham yesterday evening, which was only removed at 4pm this afternoon (Thursday January 21).

A spokesperson for Trafford council said: “The water pumps were delivered to Heyes Lane earlier today and staff have been busy helping residents clear water from their properties.

“The wellbeing of our residents continues to be our priority. Trafford council and Amey representatives together with our partner agencies have been working hard to help those most at risk and minimise flooding by clearing drains in high risk areas before the storm hit. Teams continue to deal with surface water flooding across the borough and support vulnerable residents.

“Our staff have identified and make contact with the most vulnerable residents and their loved ones to ensure they had a plan in the event of an evacuation and have provide support where needed.”