Tesco is investigating after two staff members allegedly ridiculed a disabled customer with no arms at a supermarket in Carmarthenshire .

The incident allegedly happened at a counter in the Tesco Superstore in Ammanford and concerned a man who was using his feet to pay for goods and to pack his shopping away.

A fellow customer said they were behind the man in the queue, and claimed that while at first the staff were polite to him, that soon changed once he walked away.

The shopper took to social media following the incident to vent her disgust at what she claimed to have seen, alleging that the two members of staff were “laughing and joking” at the disabled man’s expense.

She said she had been waiting in line to pay last Thursday afternoon (November 14).


She claimed: “A lovely gentleman was in front of me in the queue (an amazing man) who had no arms,” she said.

“He was using his feet to put his groceries on the counter, and to pay and to collect his change.

“The young man that served him was very polite to him but as soon as he walked off he started laughing and joking to the other woman behind the counter - saying how he had to put his change into his foot ‘uuugh!’.

“The other member of staff said ‘why do you think I didn’t come to serve - you got him this time!’

“To the two members of staff, you should be ashamed of yourself. I was disgusted with what I heard come out of your mouths.

“People like you need to take a good hard look in the mirror and realise that many people have different things they have to struggle through.”

This man played rugby again thanks to a disabled team:

A complaint has been received by Tesco and the supermarket giant has confirmed it is investigating the matter.

A spokeswoman for Tesco said: “This behaviour is not acceptable and we are urgently looking into what happened.

“Everyone is welcome at Tesco and providing an excellent customer experience to all is a core part of our values.”