Great Britain

Shipley TSB branch to close as part of bank's re-organisation

THE TSB has announced plans to close 10 branches across Yorkshire as part of a plan to save £100m.

The Spanish-owned banking group said 82 branches across the country will be closed so that it can become "a more technology-enabled and innovative business". 

In West Yorkshire the Shipley branch is among the branches earmarked for closure.

It is due to close next November and a TSB spokesman said: "Closing branches is always a difficult decision with changes impacting people and communities."

The spokesman said the November date was only an estimate, adding: "Full details will be provided to those customers impacted in due course.  Branch partners will be on hand to help customers with their day to day banking arrangements."

The full list of doomed branches in Yorkshire and Humberside with estimated closure dates is:

•    Headingley, Leeds (February)
•    Thorne (April)
•    Skipton (May)
•    Hull – Willerby (May)
•    Normanton (May)
•    Todmorden (June)
•    Brough (July)
•    Market Weighton (July)
•    Shipley (November)
•    Harrogate (November)

In a statement the company justified the closures. 

It said: "When TSB was established in 2013, it acquired a large network of branches from Lloyds Banking Group, with TSB holding twice as many branches per 10,000 customers than competitors. As customer behaviour continues to change, this has made our network difficult to sustain.

"Today, a significant number of TSB branches have low customer numbers and transactions are decreasing year on year. In the last two years alone, TSB has seen branch transactions drop by 17% as customers increasingly choose to bank online or through telephony. As a result, nearly half of TSB’s branches are run at a loss. 

"When deciding which branches to close TSB conducted a detailed review and analysis of its current network, including its usage, proximity to alternative branches, the needs of vulnerable customers and the accessibility of alternative services such as free to use ATMs and the Post Office. 

"By making the difficult decision to close ten branches in the Yorkshire/Humber Region, TSB will be better able to invest for its customers."

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