A pensioner who is unable to stand or walk has claimed she's been left without care over Christmas by her local council.
Edith Holmes, from Annesley Woodhouse, claims she was given just two days notice by Nottinghamshire County Council that her carers would no longer be visiting her daily.
The 67-year-old says she was told on Wednesday that her last home visits would be on Friday and she would then have to go into a home.
Ms Holmes had worked for the county council's social care department until she suffered a severe stroke in 2017.
She now needs constant care and is unable to walk or stand unaided and two carers visit four times per day to look after her, NottinghamshireLive reports.
But Edith says she was told she would have to move into a care home after her carers visited for the last time on Friday, December 20th.
The council says the decision was made "relating to her behaviour" but Edith strongly denies this.
She was then told carers would not visit her home again until January 7th.
Nottinghamshire County Council said Edith has been offered a place in a care home but she doesn't want to live there, saying: "This is my home".
She continued: “It’s been completely horrendous, I haven’t slept properly since they told me. How am I going to have Christmas?
“I’ve had a stroke but I’m not ga ga. I don’t want to be in a home, and I should be able to stay in my own home.
“This sort of situation, if it had happened in the times I worked in, we would have done everything. We would have called every care agency and found something.
“In all the years I worked for them I never left anyone without care.
“This whole thing of care has been like a nightmare from the start. They tried to discharge me from hospital without the proper care, then it has taken me two-and-a-half years to get the right level of care.
“I had to go to hospital for some physio, so I called the care company (on Wednesday) to rearrange a visit, and they said ‘oh by the way did we tell you we are pulling out of your care?’”
Edith said it was only told care was being withdrawn on Friday, December 20, when she called the council on Thursday.
The council says the care provider which was providing the home visits withdrew because of Edith’s ‘behaviour towards staff’, and that three previous providers had done the same.
“If I’ve been so awful to care workers, why are so many care workers defending me, and saying what has happened to me has been horrendous? It’s just offensive.”
At time of publishing on Saturday, December 21, no carers have visited Edith since Friday evening. She is also expecting her family to visit from Moscow for Christmas.
Melanie Brooks, who is the corporate director for adult social care and health at the council, said they are committed to providing care to Mrs Holmes.
She said: “We can confirm that the care provider has withdrawn home care from Edith as of Friday, December 20 due to issues relating to her behaviour towards care staff.
“This is the fourth care provider to have withdrawn services citing issues relating to behaviour towards staff as reasons.
“However, we remain committed to ensuring Mrs Holmes has a care provision in place that meets her needs.
“We absolutely appreciate this is a very distressing situation for her and we have stepped in to offer care in a residential care home until her new home care provider can commence on Tuesday, January 7.
“We accept that this is not Edith’s preferred choice, but our priority is her safety.
“Of course, we would want anyone who receives care to be able to remain at home - especially at Christmas.
“The local authority’s home care policy clearly states all care staff must be treated with courtesy and respect and we wholly support the reasons the care provider has given for removing services.
“This is the fourth care agency to have withdrawn care following identical concerns relating to behaviour. We have made exhaustive efforts to find an alternative care provider at very short notice.
“This is a large care package and most care providers limit their capacity at this time due to Christmas rotas.
“A care provider has been identified who is able to commence on Tuesday, January 7.
“Of course, we would always prefer as much notice as possible if a care provider is withdrawing services or making a significant change to care packages but this is an exceptional situation.
“Edith has a complex care package that cannot be easily accommodated by home carers without major adaptations including a specialist bariatric bed and therefore the safest solution for her short-term needs is a care home provision.
“Whilst we accept that a care home placement is not Edith’s preferred option, it is an option of a safe and caring environment until the new provider can provide her home care services.
“Situations like these are extremely rare and we arrange or provide care for around 9,000 people with a range of needs.
“We remain in contact with Edith about her care needs. We also remain committed to our duty of care to care workers to ensure that everyone who works in the sector is treated with respect and courtesy as they carry out their duties.”