A mum-of-two claims she has been put in a mouse-infested council house with a dilapidated kitchen where a cupboard door fell on her son.
Courtney Seddon, 23, said she agreed to a house exchange with Hull City Council and moved into her new home on Calvert Road on October 5, but she is now in tears after moving in.
She was told by the council that it would be brought up to date and refurbished and therefore agreed to the move, reported HullLive.
But nearly a month later, despite saying she has called the council "every other day" to complain, she claims nothing has been fixed and Courtney feels frustrated by a perceived lack of care shown towards her case.
She lives in the house with her two children, aged two and five, and says the conditions of the house are unsanitary and unsafe.
She said: "Within the first couple of weeks of moving in, I broke down outside the kitchen, absolutely, bawling my eyes out because it's that bad.
"I can't prepare a proper meal for my children on the countertops because there's not enough room. In the whole kitchen, I've only got one functional drawer that can't even fit a cutlery tray.
"The cupboard doors are all falling off and it even came to a point where a broken cupboard door fell on my son.
"I was wary putting down rat poison because of my kids that are around, so I laid down traps and caught four mice since moving in.
"They were running around happily when we moved in, so they've clearly been here for quite a while.
"I knew it was an old kitchen but I expected it to at least be safe. To be honest, I don't know how it has passed the observation before they moved us."
A spokesperson for Hull City Council told HullLive : "We were contacted by the occupant on Tuesday, October 19 with concerns regarding mice and the condition of kitchen units. An appointment has been made to mouse-proof the property.
"A representative from KWL, the council’s principal provider of housing maintenance, visited the home today.
"Any maintenance issues will be identified and appointments made to resolve any issues."Read More Read More