MOONPIG sent a card to a customer’s elderly mother-in-law which read: “Happy f***ing birthday, you sexy beast.”
Dan Wilkinson, 50, had tried to order Mary a thoughtful card with a picture of the two of them on the front for her 86th birthday.
But instead she got one addressed to “Benny” and signed “Sexy Soph”.
Mary was said to be “confused and upset” when she opened it.
Recruiter Dan said: “My card arrived and it was addressed correctly. She opened it and looked at it confused.
“I didn’t recognise the cover and thought, ‘Oh, crikey’.
“It’s kind of hilarious but not given the person to whom it was addressed.
“You don’t know how they’re going to react. A shock like this could have given her a heart attack.
“I feel a bit sorry for Benny as he’s probably got a photo of me with my mother-in-law.
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“Which is probably equally scarring for him.”
Moonpig has sent a bunch of flowers to Mary, who lives in North Yorkshire.
A spokesman for the company said: “We wholeheartedly apologise to Mr Wilkinson and his mother-in-law.”