Peel Ports has changed toll booths on the Warburton Toll Bridge including only charging for motorists travelling in one direction.
The ECHO reported yesterday of the online criticism operators had received at reopening the 12p toll bridge for not issuing change to users and potentially breaching health and safety rules regarding coronavirus.
Peel Ports has issued a statement to say they have “listened to the points raised” and new measures have now been put in place at the toll booths.
From today, a one-way collection system for the 12p charge will only be in place for users of the bridge coming from a southbound direction.
Cash will be deposited in a collection tool but motorists are still required to produce the correct money.
Day tickets will not be provided, which operators say will help minimise “unnecessary hand-to-hand contact between users and operators”.
As a result, there will be no charge for entry onto the bridge from a northbound direction, meaning there is no requirement to pay 25p for a day ticket until further notice.
Peel Ports say these changes mean that only one operator will now be needed inside the toll booth, something followers of the Warburton Toll Bridge Action Group had criticised for workers inside the booth not being two metres apart.
The bridge is the only route across the River Mersey and the Manchester Ship Canal between the M6 and M60 motorways. It runs between Lymm in Cheshire and Partington in Trafford.
The full statement from Peel Ports is below.
A spokesperson for Peel Ports said: “We take the health and safety of all those using and operating the toll bridge very seriously and have listened to the points raised over the last 48 hours.
“We have been liaising closely with our contractors on-site and have put new measures in place. These include the introduction of a one-way collection system, which will come into effect on Wednesday, June 3.
“On entry to the bridge from a southbound direction, drivers will have the option to purchase a single journey for 12p.
"Cash must be deposited in the collection tool. Exact change will be required.
“Day tickets won’t be provided, helping minimise unnecessary hand-to-hand contact between users and operators.
“As a result, we will not be asking bridge users for payment on entry to the bridge from a northbound direction. There will be no requirement to pay the 25p charge for day tickets until further notice.
“This will also enable us to operate the booth with just one member of staff.
“We will continue to provide PPE for all staff including face masks and gloves, which they are encouraged to change regularly, using the hand sanitiser provided while doing so.
“We would like to thank all bridge users for their patience as we introduce this new payment system, full details of which can be found on the Warburton Toll Bridge website: www.warburtontollbridge.co.uk"