A Job Centre worker has revealed her own secret struggle to survive and how the cruel regime prevents her from helping those most in need.
There was a twist to the end of tonight's BBC expose of the Tory regime, as front of house Job Centre worker Karen is shown stacking shelves at a local pound store.
After clocking off from her eight-hour shift, during which she greets hundreds of people who come through the door every day, Karen heads to the store where she works an extra 16 hours a week in order for her to survive on low-wages in the capital.
She tells the cameras: "You want to be able to succeed and do better in life but it just seems that year after year it gets harder.
"I'm doing what society says you should do, get up in the morning, go to work, be part of society and I'm doing that and I'm still having financial issues. I pay my bills, and that's it, I can't do anything else.
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"Even the cost of food, is so expensive, come the end of the month, we're eating things like beans on toast to get you to the next payday."
And Karen, a civil servant for 32 years and one of the longest-serving members of staff in Peckham Job Centre, says those working to implement Universal Credit are going through the same issues as those of the hundreds of people who walk through the door.
She said: "You have people working delivering Universal Credit and claiming Universal Credit.
"You can give words of encouragement and you can empathise with your claimants, but most of the time you are going through a lot of the same things - the same issues, personal things - as they have.
"What we are all doing is going from pay cheque to pay cheque."
Kare is seen in the show to become frustrated with protesters outside the Peckham Job Centre branch at which she works - even placing her backside against the window in defiance.
"It doesn't bother me when they are there, I'm a trade unionist, everyone has the right to protest, it just bothers me that their facts aren't up to date, it's all negative," said Karen.
Part of a team of 10 front of house staff who greet people as they come into the Job Centre, Karen tells the cameras she is "tired".
She is shown trying to issue a foodbank voucher for someone who lives outside of Southwark.
She said: "That's what makes our job difficult, we're trying to get them into work but we also have to deal with the outside problem that they've got going on, so we have to clear those problems before they can get into work."
And the experienced civil servant gave an insight into how the system prevents her from helping those most in need.
She said: "The anger is sometimes hard to deal with. I just have to remind myself the anger might be directed at me but it's not about me, it's about a system.
"It just feels like you are not doing enough. You feel like you are just pushing against the tide.
"There are ways in which you can understand a lot of customer's point of view, where they are coming from, their communities, because I come from those communities and the things that go on that the Government just does not understand how it impacts on their lives and what they have to deal with.
"And I know the processes don't allow me to tackle those issues because of the processes we have in place
"You want to say that I do care and I do want to help you, but this is as much as I can do, this is the law."
Elsewhere in the show, a homeless former pub landlord slammed Universal Credit as the "worst thing in the world" as he struggled to rebuild his life under an "embarrassing" regime which leaves you "one pay cheque away from the gutter".
NHS worker Rachel was left penniless when she was gave up work and faced a five-week benefit wait.
And it was revealed that the rollout of the Tories' hated Universal Credit benefits shake-up has been delayed yet again - until 2024.
Lisa Nandy, MP for Wigan and Labour leadership candidate said tonight: “For too long the benefits system has been designed from the top-down and the Tories have shown little regard for the brutal reality facing those who need it.
"Too many people end up destitute and in despair at the hands of a system that is supposed to help them. Universal Credit should be scrapped and rebuilt with the people it should be supporting.
“Universal Credit is a failure yet the Tories can't bring themselves to admit that they are part of the problem. It is time for a different approach which allows the people who rely on the state for help, with the expertise of advocacy groups, to change it for the better.
"From the outset Universal Credit has been beset by problems. Payment delays, underfunding and a lack of humanity in the system has led to a huge surge in demand for foodbanks. This simply is not good enough.”