Airline and tour operator Jet2 is offering a 'pingdemic' insurance deal to cover holidaymakers whose travel plans may be disrupted.

The Covid-19 travel insurance product includes cancellation cover for customers who are required to self-isolate on the day their trip starts because of being ‘pinged’ by the NHS Test and Trace system or someone in their household receiving a positive Covid-19 test result.

This enhancement comes as the award-winning airline and tour operator steps up operation, with flights and holidays now departing to over 40 quarantine-free destinations.

It means Jet2 customers are covered if they need to cancel their trip as a result of being contacted by NHS Test and Trace and told they must self-isolate, or if a member of their household receives a positive Covid-19 test result, and they need to self-isolate on the date their trip is due to start.

To be eligible to claim on their policy, customers will need to provide evidence of the need to self-isolate in the form of an email or text message from NHS Test and Trace, alert by the NHS Covid-19 app or a copy of the positive test result, received up to 14 days before their departure date.

Customers must also have purchased their travel insurance policy at least 48 hours before they are notified of the need to self-isolate to claim and cover only applies pre-departure before leaving the UK.

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Steve Heapy, chief executive of Jet2.com and Jet2holidays, said: “As we resume flights and holidays to over 40 quarantine-free destinations, we wanted to update our Covid-19 insurance product to ensure customers are covered should they be required to self-isolate before they are due to travel.

"The upgrade to our policy gives our customers and independent travel agent partners added assurance and protection when it comes to booking much-needed holidays in the sunshine."

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