A helpline launched to support those most in need as a result of the coronavirus pandemic has received an average on 150 calls a day.

More than 160 people called the Hull Helpline, set up by Hull City Council, in its first 24 hours at the end of last week and demand has continued since.

A spokeswoman for the council said: “Since launching last Thursday the helpline has received approximately 150 calls a day.

“Around 78 per cent of requests were in relation to access to food and, of those, 60 per cent for food parcels, 32 per cent requested food collections and some asked for help to signing up to online food shopping.

“Other requests include prescription collections, debt management advice and telephone befriending.”

To mobilise the support, the council has set up three hubs across the city, drawing on a network of 40 voluntary organisations.

Hull City Council has also joined forces with Absolutely Cultured to coordinate a citywide response utilising its blue-coated army of volunteers.

The council’s assistant director for neighbourhoods and housing Dave Richmond said: “We have drawn on a network of staff right across the council while we have also received support from partners including North Bank Forum, as well as partners including Humberside Police and Humberside Fire and Rescue.

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“Other things we may look to do is provide things like a befriending service as well as the direct forms of practical help.

“It is vital we all pull together in our neighbourhood with family and friends across the city. We all need to stay safe and stay home to protect our NHS.”

The council will also be contacting residents who have been identified from council and NHS databases as potentially being in need of extra help.

At Hull Live, we’re proud to be part of the NHS Heroes campaign which has launched to make sure all the amazing people of this wonderful organisation know exactly how much they mean to the nation.

We’re asking you to show them love by helping us create a living map of gratitude from every corner of Britain. By dropping a heart on the map, you’re saying you appreciate the efforts undertaken daily in the NHS.

How to pledge your support

Those who have no one available to help or advise them and need the council to step in can fill in an online form or call the Hull Helpline on 01482 300 307. It is open seven days a week, 9am-5pm.