As Liverpool's coronavirus case numbers rise, a new emergency support system has been put in place for those who need to self-isolate.
The city is experiencing a 'rapid rise' in infections, with many of the new cases stemming from the Princes Park ward in the south of the city.
Liverpool Council and the Public Health Team are taking a number of actions to try and stem the flow of infections in the area, with emergency new testing centres in the affected ward.
Anyone who does test positive will of course need to immediately self-isolate - as will those they have been in contact with.
And the council is also asking anyone in the Princes Park area who has been on the government's shielding list to continue to stay away from other people for the time being, despite general government rules saying shielding could end on August 1.
Because of the impacts these measures may have on people's lives, the city council has launched its own emergency helpline in a bid to support those affected.
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The contact number for Liverpool’s Covid Isolation advice line is 0151 233 3066, and is open 8am to 6pm Monday to Saturday.
The advice line provides a range of options for people to access help in a personal financial crisis, including signposting to emergency foodbank support.
The team operating the advice service can also direct people to support for health and welfare issues that have been affected directly by Covid-19 or lockdown conditions, such as alcohol, poor mental health and domestic abuse, as well as help to quit smoking.
For people who need support in seeking employment, Liverpool in Work is a FREE service and has helped hundreds of people to find the right job or training.
This city council team can provide support regarding all aspects of finding work, training, volunteering and access to latest vacancies. They offer advice and guidance both over the phone and by email at [email protected] or 0151 233 5312.
For people suffering financial hardship, Liverpool City Council urges people to contact approved agencies such as:
- Citizens Advice Liverpool – 0344 848 7700
- Age Concern – 0151 330 5678
Earlier today the council also announced that any taxi or private hire drivers in the city can get a coronavirus test - regardless of whether they have symptoms or not - if they book in at the drive-in test centre in Wavertree.
Councillor Paul Brant, Cabinet Member for Health and Social Care, said: “The ending of the shielding phase was hugely welcome news for a great number of people in our communities, especially as they will have been unable to see their loved ones these past four months.
“However, the realities of this virus means a lot of people will need to self-isolate, often with no notice, and we would urge people to plan ahead for this. It is vitally important that people who need to self-isolate stay at home to avoid the risk of further transmission of the infection.”
“Clearly self-isolating can be also be detrimental to mental, as well as physical, health and we are acutely aware of the need to provide support to people who find themselves in this situation.
"I’m delighted as city council we have been able to offer a huge amount of support for the most vulnerable in our communities and this advice helpline is another example of the lengths we are going to help those who need it most.”