Quad mother Gemma Winter was shattered by some life-changing news during Friday night's Coronation Street.
Gemma was in tears after being told that one of their quadruplets has permanent profound hearing loss in both ears.
The doting mum was heartbroken to realise her son Aled had never heard her tell him 'I love you' like his siblings.
"So he's never heard the words I love you? All his brothers and sisters have," she said.
"They must have heard it a hundred, maybe even a thousand times, a day but not Aled.
"All he knows is silence. All this time. Her must have felt so alone."
Gemma and her partner Chesney Brown were told at the hospital that the next step was to take some moulds of baby Aled's ears for hearing aids.
"I realise this is overwhelming but there's still lots we can do to help Aled," said the audiologist.
"When he's a bit older and if it's appropriate we could fit a cochlea implant.
"It's not a cure but it will give him access to a range of sounds that the hearing aids won't find."
One fan tweeted: "I hope there’s a scene down the line where Aled gets a cochlea implant and is able to hear his parents voices for the first time because that would be beautiful."
Another viewer reacted: "When Gemma said that 'he's never heard I love you' it proper got me!"
The audiologist told Gemma and Chesney that an infant of Aled's age would have no sense or understanding of his condition.
In her despair Chesney called Tara, the PR manager for Frescho, begging her to take the family back as the face of the Weatherfield supermarket.
Chesney previously ruined the big money campaign by declaring it as 'a sham', and told a packed room at the launch that the reality of looking after four babies is very different.
But an unrepentant Tara, who terminated their contract with immediate effect, told Gemma that it was too late.
Gemma, played by Dolly-Rose Campbell, gave birth to the quads Aled, Bryn, Cleo and Carys in Ocober.
The kebab shop worker’s waters broke in a cable car high above Welsh seaside town Llandudno.
A tearful Gemma reminded Chesney that they were warned of complications before the quads were born prematurely.
"If we had the selective reduction when it was offered, at least then he'd be free of me," she wept.
Realising her harsh words, the distraught mum quickly apologised and told Chesney she hadn't meant what she had said.
And Chesney, played by Sam Aston, reassured: "All that matters is we're going to love and treat him exactly the same as the others.
"We've got this."
In January the family went through a harrowing time when someone started the fire with a burning rag through the letterbox of their home with Gemma and the quads inside.
Their house was targeted after Gemma's mum Bernie posed as a teenage boy online to trap paedophile Kel Hinchley.
Unfortunately someone thought Bernie's ex Kel was living at that address.
Chesney came home to find flames licking at the door and luckily Gemma and the quads, who were upstairs asleep, quickly escaped after neighbour Abi Franklin used a fire extinguisher to put the fire out.