Borussia Dortmund chief executive Hans-Joachim Watzke has waded in on Jadon Sancho's situation at Manchester United.
Sancho joined United from Dortmund at the beginning of July, returning to Manchester four years after leaving Manchester City for Germany.
The 21-year-old has managed only two starts in the Premier League this season and did not even get off the substitutes' bench for the 1-0 defeat to Aston Villa at Old Trafford on Saturday.
He played the full match in midweek as United were dumped out of the Carabao Cup by West Ham at Old Trafford.
Sancho 's arrival came well before the Red Devils acted on Cristiano Ronaldo's situation to bring him back to Manchester.
Daniel James was sold to Leeds United before the summer transfer window shut but even with a winger departing that has not opened the door for more game-time for Sancho.
Ole Gunnar Solskjaer went with Mason Greenwood, Bruno Fernandes and Paul Pogba behind Ronaldo against Villa. Victor Lindelof, Diogo Dalot and Edinson Cavani were preferred off the bench.
And now Watzke has had his say on Sancho's lack of game-time at Old Trafford.
“I love Jadon, when you see him playing you get tears in your eyes,” Watzke told German broadcaster SPORT1.
“It hurts my soul that he is given so little consideration. I think his problem is that he’s not set in the English national team.”
Solskajer explained recently that patience is needed for Sancho to get up to speed with life at Old Trafford.
"Both with Raphael Varane and Cristiano coming in, that takes a little bit of pressure off a young man," Solskjaer said.
"He's 21, he's learning the game, he's learning how we train, he's learning how we play, he's learning the Premier League, but he's come in hungry to learn.
"We knew his talent, and we signed him with the thought that we are going to have a top forward here for the next 10 or 12 years.
“Jadon's finding his feet, it's unfortunate that he fell ill just when he was going to come in, so he was out, and he lost a bit of pre-season. But he is working hard and he will be good."