The best and worst airlines of 2019 have been named by Which? Travel.
When it comes to short-haul airlines, Ryanair came last and British Airways made the bottom three.
Ryanair was classed as worst for its boarding, customer service and cabin experience, although it did get positive ratings for value for money.
British Airways received low ratings on factors such as food and drink, seat comfort and value for money, reports The Mirror.
Which? surveyed more than 6,500 members on their experiences of flights.
Those who took part were asked to rate factors such as boarding, seat comfort, food and drink, cabin environment, customer service and value for money.
It's the fourth consecutive year that Ryanair has been named the worst short-haul airline in the survey.
At the other end, Aurigny Air Services took the number one spot in the short-haul category.
The airline impressed the most, boasting a score of 82 per cent, although it was closely followed by Jet2, with a score of 79 per cent.
In the long-haul list, Singapore Airlines was rated the best.
Full list of short-haul airlines (from best to worst)
Aurigny Air Services
SAS Scandinavian Airlines
Full list of long-haul airlines