A man was stranded near the motorway after filling his car with "contaminated fuel" at Asda in Hunts Cross - and left waiting weeks for the store to process his refund.

David Waterhouse works in Liverpool but lives in Gloucestershire and was heading home for the weekend when his car "spluttered to a stop" just moments before he got onto the motorway.

Asda's Hunts Cross petrol station made the decision to close "as a precaution" following customers' complaints of broken down cars that night.

The station received several complaints on Thursday, February 13 of cars breaking down after filling up with the site's petrol.

Two weeks later, David was still waiting for answers from Asda.

Speaking to the ECHO , the 62-year-old said: "Two weeks on, even though I've been in touch with Asda head office and whatnot, I'm still waiting.

"I'm not the only one who was affected by this - obviously someone made a mistake and mistakes happen but why haven't they sorted it?

"I've done everything they asked but I've had nothing back from Asda.

"Not only haven't they paid us back for the contaminated fuel, we've all had to submit invoices from our garages to Asda.

"It cost me £280 to drain the diesel out of the tank and I'd put £50 worth of fuel in thinking it was petrol.

"Somebody's done something - a petrol nozzle is very narrow so it's not easy to put diesel into a petrol car. So somebody's done something wrong.

"I've done everything that was asked over a week ago and the contact at Asda hasn't been replying to me - Asda have all the details, why can't they just pay it back?"

David was left stranded in his car for hours following the incident.

He said: "I work in Liverpool and was heading home to Gloucestershire so I filled up with what I thought was petrol and just before I got onto the motorway, the car spluttered to a halt.

"I had to wait 90 minutes for RAC to come out and they told me they suspected it was contaminated fuel.

"I said it couldn't be because I'd filled up with petrol and my receipt said it was petrol, but RAC said it looked like contaminated fuel so there was nothing they could do, they'd have to send a relay lorry.

"That took another 90 minutes, and I had to wait in the car with no fuel so it was freezing.

"The lorry came and he was a lovely chap and he took me all the way to Tewkesbury [in Gloucestershire] but we didn't get there till quarter to midnight.

"It was a nightmare, just a nightmare.

"I would have thought a company like Asda would have resolved the problem as soon as they had the relevant paperwork but I'm still waiting.

"The girl I was sending all the stuff to hasn't been replying.

"When I phone her number now, it just goes to an answer machine.

"It's a nightmare."

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Mr Waterhouse sent Asda a copy of his invoice from Twyning Garage which details £280.51 worth of work carried out on his car following the incident.

The ECHO approached Asda about Mr Waterhouse's claims and an Asda spokesperson said: "‘We are very sorry for how long it has taken to reimburse Mr Waterhouse - unfortunately this investigation has taken longer than we would have liked but are pleased that his payment is now being processed.’’