Pawnbroker Albemarle & Bond has gone bust leaving customers fearing they will lose treasured items.
The company posted a message on its website today confirming it has ceased trading.
All existing accounts have been transferred to its Pawnbroking Centre.
The message says all pledged items will be held securely for the duration of the loan, but if they are not redeemed by the agreed date they may be sold as per the the pawnbroking agreement.
However, customers say the phone number listed on the website is not in service.
Connor Bennison, 23, is one of many customers left fearing for a gold ring he pawned at the shop.
The agreed date is today but when he visited the A&B store on Queens Walk, Droylsden, it was empty.
"It was totally closed with no sign in the window or anything," he said.
"We went to the one in Ashton and there was just the woman in the empty shop on her own with tears in her eyes.
"She told us the business has gone bust, she's lost her job and she's been told to pack up and go."
I think it's very unfair how they're treating customers," he said.
"What are we supposed to do if the number they've provided doesn't call out?"
There are similar stories across the country as there are 116 A&B/Herbert Brown pawnbrokers in the UK.
Our sister title the Liverpool ECHO said it has been inundate with messages from people 'terrified' of losing sentimental jewellery.
Kelly Jones, 37, told the ECHO: "I'm terrified really because one of the items is very sentimental, it was given to me as a gift from someone who is no longer here.
"I've got four items in there and I'm going to keep on the phone until I find out what's happening.
"They are saying the items are in a safe place, so where is it and why can't we go to it?
"They say you can pay by bank transfer or by direct debit over the phone but you can't get through to them - and what if you send over money and then don't get your items back."
Albemarle and Bond has been struggling financially for a number of years. In 2014, it went into administration, but was rescued by investors after a £10m buyout in 2016.
The National Pawnbrokers Association have confirmed the closure of a number of Albemarle and Bond stores across the country.
They have provided a number of contact details which customers can call if they are unhappy with how the issue is handled by the company.
A spokesperson from the National Pawnbrokers Association said: "Speedloan Finance which trades as A&B Pawnbrokers (Albemarle & Bond) and Herbert and Brown has closed a number of stores.
"Their decision to downscale UK operations is a strategic matter for the company but the National Pawnbrokers
"Association (NPA) has expressed its concern that the communication of their actions to their customers falls below the standards expected of its members.
"In particular we are most unhappy with the fact that customers cannot get through to the helpline.
"We have demanded that the management of the company resolve this as a matter of urgency and the Association will do everything in its power to ensure that customers rights are protected and that they are treated fairly and transparently.
"We have no reason to believe that the customers pledges are at risk and have been assured that they are being safely held at a central location."
Customers can contact Albemarle and Bond on 01865 798114, the Financial Ombudsman Service to complain on 020 7964 1001 or the FCA customer helpline on 0800 111 6768.